255: Confident Communications & Handling Jerks at Work
Do you want to communicate better in ANY of your relationships? Researcher & author Tessa West is here to help with strategies based in social psychology, including:
- Managing a gaslighter
- How to "grab power early" in a team environment
- The spotlight effect – we overestimate how much other people are paying attention to us!
- The "4 Horsemen of Unhealthy Conflict:" criticism, contempt, defensiveness, stonewalling
- What do you say if someone is trying to take credit for your idea?
- How to get someone to step up if they are free loading on the back of the team
- How to communicate better with ANYONE, ANYWHERE
SHOW NOTES & FREE QUIZ: https://www.onairella.com/post/255-tessa-west
CONNECT: @onairwithella
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